Welcome to The Art River. These Terms & Conditions (“Terms”) govern your access to and use of our website, www.theartriver.com, and the purchase of our products. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

1. About Us

The Art River is an Indian lifestyle brand offering handcrafted accessories, apparel, homeware, and other artisanal products for customers in India and around the world.

Contact Information

The Art River
Website: https://theartriver.com
Email: hello@theartriver.com
Phone / WhatsApp: +91 85830 83024

2. Eligibility

By using this website, you confirm that:

• You are at least 18 years of age or have the consent of a parent or legal guardian.
• You are legally capable of entering into a binding agreement.
• The information you provide is accurate and complete.

3. Products

Our products are handcrafted, and slight variations in color, print placement, embroidery, texture, stitching, or finish are natural characteristics of handmade items. These variations are not considered defects and make each product unique.

We make every effort to display product images and colors accurately. However, actual colors may vary depending on your screen or device settings.

4. Pricing

• All prices displayed on our website are listed in the selected currency.
• Prices are subject to change without prior notice.
• Taxes, shipping charges, customs duties, and other applicable fees may be charged separately where applicable.
• We reserve the right to correct pricing errors at any time.

5. Orders

After placing an order, you will receive an order confirmation by email.

Receipt of an order confirmation does not constitute acceptance of the order. We reserve the right to:

• Accept or decline any order.
• Cancel an order due to pricing errors, suspected fraud, product unavailability, or other legitimate reasons.
• Request additional verification before processing an order.

If payment has already been received for a cancelled order, a full refund will be issued.

6. Payments

Payments must be completed before an order is processed.

We use secure third-party payment gateways. The Art River does not store your complete payment card or banking information.

7. Shipping & Delivery

Shipping and delivery are governed by our Shipping Policy.

Estimated delivery dates are provided for convenience only and are not guaranteed.

The Art River is not responsible for delays caused by courier services, customs authorities, weather conditions, or other circumstances beyond our reasonable control.

8. Returns & Exchanges

Returns, exchanges, and refunds are governed by our Returns & Exchanges Policy.

Please review that policy before making a purchase.

9. Order Cancellation

Orders may be cancelled before they are dispatched.

Once an order has been shipped, it cannot be cancelled.

Any approved refunds will be processed according to our Returns & Exchanges Policy.

10. Intellectual Property

All content on this website, including but not limited to:

• Logos
• Brand name
• Product photographs
• Images
• Graphics
• Artwork
• Text
• Product descriptions
• Website design

is the property of The Art River or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used without our prior written permission.

11. User Conduct

You agree not to:

• Use the website for any unlawful purpose.
• Attempt unauthorized access to our systems.
• Upload viruses, malware, or harmful code.
• Interfere with the operation or security of the website.
• Misrepresent your identity or provide false information.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Third-Party Links

Our website may contain links to third-party websites for your convenience.

We are not responsible for the content, policies, or practices of those websites.

14. Limitation of Liability

To the fullest extent permitted by applicable law, The Art River shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• Use of or inability to use the website.
• Delayed or failed delivery.
• Loss of data.
• Technical issues.
• Unauthorized access to your account or information.
• Any event beyond our reasonable control.

Our total liability shall not exceed the amount paid by you for the relevant order.

15. Disclaimer

The website and its content are provided on an “as is” and “as available” basis.

While we strive to ensure that all information is accurate and up to date, we do not guarantee that:

• The website will be uninterrupted or error-free.
• Product descriptions are completely free from errors.
• The website will always be secure or available.

16. Force Majeure

The Art River shall not be held responsible for delays or failure to perform its obligations due to events beyond its reasonable control, including but not limited to:

• Natural disasters
• Floods
• Fires
• Pandemics
• Government actions
• Strikes
• Transportation disruptions
• Power outages
• Internet failures

17. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms or your use of the website shall be subject to the exclusive jurisdiction of the competent courts in Jaipur, Rajasthan, India, unless otherwise required by applicable consumer protection laws.

18. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

The revised version will be posted on this page with an updated “Last Updated” date.

Continued use of the website after such changes constitutes your acceptance of the revised Terms.

19. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

The Art River
Website: https://theartriver.com
Email: hello@theartriver.com
Phone / WhatsApp: +91 85830 83024

We appreciate your trust in The Art River and thank you for supporting handcrafted artistry.